1. How does Qshave.com work?
Qshave.com offers great shave products for men of taste. Here you could find a practical X3 razor for a neat and right to spot shave, and a deluxe X5 razor for an extreme comfort and close shave.
To get the awesome products, you could try:
2. How many cartridges will I receive per month?
When you sign up to subscription, you can choose the cartridge quantity and shipping frequency.
3. How many shaves will I get from one cartridge?
Our blades are durable, and they will perform well for long periods of time. Of course our cartridges are affordable, we recommend changing your cartridge weekly if you love a fresh blade shave.
Many customers tell us that they like to change their blades every 6-8 shaves.
4. What if I don't shave often?
You could choose the shipping frequency according to how often you shave when sign up to subscription. If you change your shave habit recently, you can adjust it at any time on your Shave Plan Page.
5. When can I receive my recurring shipments?
The recurring billing date is determined by your first sign up date. For example, if you sign up on the 15th, your recurring shipments will be billed and processed on the 15th of the month. And your products will be shipped out within 48 hours of your bill date.
6. Can I change my shave plan?
You can change your subscription in your Shave Plan Page any time, including upgrade/downgrade, suspend, reactivate, change the frequency of your shipments.
7. Can I cancel my plan and how?
8. What's the difference between X3 or X5 cartridge?
The X3 has 3 stainless steel blades for a neat and right to the spot cut. The X5 has 5 stainless steel blades and 1 additional trimmer blade for hard shave spot, such as under nose area.
9. Can X3 and X5 use the same handle?
Yes, they can.
10. Do your cartridges fit other brand handles?
Our cartridges are uniquely manufactured and only fit our handles.
11. Where are your products made?
Our cartridges are made in USA. Our handles are made by an outstanding manufacturer in China who produces handles for world top 3 razor brand.
12. Do your cartridges come with a single blade on the back for trimming?
Yes, check the X5.
13. Where do you ship?
We offer three delivery methods. Please check the information below.
|International Post Shipping
|Expedited Shipping fulfilled by Amazon UK
|Expedited Shipping by ePacket
|International Post Shipping
14. How long will my order take to arrive?
We work with the International Postal System and major parcel carriers in different countries to get your order to you quickly. The estimated delivery would take for 7~25 workdays depending your location. Friends in remote areas may experience shipping delays of up to 4 weeks.
Please note that during Holiday season, due to high volume, all shipping carriers (including FedEx, UPS and DHL) will experience delays in deliveries.
15. How can I pay?
For subscription, we accept PayPal and credit card currently.
For normal orders, we accept Visa, MasterCard, PayPal and QIWI.
16. What's your return & refund policy?
We guarantee 100% satisfaction.
We don't accept returns. If situations below happened, please contact us to get the best solution within 7 days against receipt.
An internal error has occurred. Don't worry though, our best man is on the case.